Last updated: June 2026
ConnectGo Infoware ("ConnectGo", "we", "us" or "our") is an IT software company based in Bhavnagar, Gujarat, India. We are committed to protecting the personal data of everyone who visits our website, submits an enquiry, applies for a role, or engages us for a project. This Privacy Policy describes our practices in line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India), and reflects globally recognised privacy principles.
1. Information We Collect
We only collect what we need to respond to you and run our business. Depending on how you interact with us, this may include:
- Enquiry & contact data — the name, business email, phone number, project type, budget and message you submit through our contact and lead forms.
- Recruitment data — resumes/CVs, portfolio links, work history and any details you share when applying for a job with us.
- Project & client data — billing details, project requirements and any information you provide while we deliver a service.
- Technical & analytics data — IP address, browser type, device information, pages visited and referring URLs, collected automatically through analytics tools and cookies.
2. How We Use Your Information
We use personal data to:
- Respond to enquiries, prepare quotations and provide the services you request.
- Evaluate job applications and communicate with candidates.
- Manage projects, raise invoices and provide ongoing support.
- Improve our website, measure traffic and understand how visitors use our pages.
- Send relevant updates where you have asked to hear from us, and meet legal or accounting obligations.
3. Lawful Basis for Processing
We process personal data only where we have a lawful basis to do so — namely your consent (for example, when you submit a form or accept analytics cookies), the performance of a contract (to deliver a project you have engaged us for), our legitimate business interests (such as responding to enquiries and securing our site), and compliance with applicable legal obligations.
4. Sharing & Third Parties
We do not sell your personal data. We share it only with trusted service providers who help us operate, and only to the extent necessary:
- Cloud hosting, email and infrastructure providers that store our data securely.
- Analytics providers (for example, privacy-respecting website analytics).
- Payment processors and accounting partners for invoicing and tax compliance.
- Authorities or regulators, where disclosure is required by law.
All such providers are required to safeguard your data and use it only for the agreed purpose.
5. Data Retention
We keep personal data only for as long as it is needed for the purpose it was collected, or as required to meet legal, tax and accounting obligations. Enquiry data that does not lead to an engagement is typically retained for up to 24 months; unsuccessful job applications are usually retained for up to 12 months unless you ask us to remove them sooner. Client and billing records are retained for the period required under Indian law.
6. Data Security
We apply reasonable technical and organisational measures to protect your data, including encryption in transit (HTTPS), access controls, the principle of least privilege, and regular review of our systems. While no method of transmission over the internet is completely secure, we work continuously to protect your information against unauthorised access, alteration or disclosure.
7. Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data where there is no overriding legal obligation to retain it.
- Withdraw consent you previously gave, at any time.
- Object to or restrict certain processing, including analytics and marketing.
To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe.
8. Children's Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The latest version will always be published on this page with a revised "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out:
ConnectGo Infoware
ConnectGo Infoware, Bhavnagar, Gujarat 364001, India
Email: hello@connectgoinfoware.com
Or use our contact page.